Privacy Policy

1. Purpose

This Privacy Policy explains how Remarkable Coatings (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website www.remarkablecoatings.co.nz or interact with us online.

We are committed to safeguarding your privacy in accordance with the Privacy Act 2020 (New Zealand).

2. Information We Collect

We may collect personal information from you when you:

  • Complete a contact or quote form (e.g. name, email address, phone number, project details)

  • Communicate with us by email or phone

  • Browse our website, where information such as IP address, browser type, device, and pages visited may be collected automatically via Google Analytics

3. How We Use Your Information

Your information may be used to:

  • Respond to your enquiry or provide a quote

  • Improve our website, services, and user experience

  • Monitor website performance and visitor behaviour through Google Analytics (aggregated and anonymous data)

  • Comply with any legal obligations

We will not sell, rent, or share your personal information with third parties unless required by law or with your explicit consent.

4. Google Analytics

Our website uses Google Analytics to collect non-identifiable data about visitor behaviour.
Google Analytics uses cookies to track information such as pages visited, time spent on site, and referring websites.
This information helps us understand how visitors use our website so we can make improvements.

You can opt out of Google Analytics tracking by adjusting your browser settings or installing the Google Analytics Opt-out Browser Add-on.

5. Cookies

Cookies are small text files placed on your device to help our site operate effectively. You can choose to disable cookies in your browser settings, but this may affect your browsing experience.

6. Data Storage and Security

We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure.
Information submitted via our website forms is transmitted securely and stored in password-protected systems accessible only to authorised staff.

7. Access and Correction

You have the right to access and correct the personal information we hold about you.
To make a request, please email alex@remarkablecoatings.co.nz and we’ll respond as soon as practicable.

8. Links to Other Websites

Our website may contain links to other sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date.

10. Contact Us

If you have any questions about this policy or how we handle your information, please contact:

Remarkable Coatings
Queenstown, New Zealand
alex@remarkablecoatings.co.nz